Shipping companies typically communicate with sea captains by telephone and e-mail, which leaves many of the seafarers out of the direct communications loop. Using Wyzetalk, Reederei Nord seeks to provide their non-desk employees with a clear and direct line of communication from the business.
For Wyzetalk, a mobile-first digital employee engagement company, Reederei Nord is the first client in the Netherlands. The Wyzetalk solution works online and offline via a satellite linked hosting instance. Reederei Nord will use it to communicate with its employees about company news, health and safety practices and HR information such as schedules and policies. Reederei Nord can also receive feedback from its employees through surveys and forms.
‘With the Wyzetalk solution, our non-desk employees can stay connected through a light, informal and attractive application, which will contribute to the safety and well-being of our seafarers,’ says Adriaan Rueppell, Managing Director of Reederei Nord. ‘The enhanced connectivity with and amongst our most important resource, our seafarers, will build additional trust, reduce risk through straight and consistent messaging and thereby improve the overall employee experience.’
‘Considering the unusual times we are living in with the recent surge of the Coronavirus, it’s more important than ever before for companies not only to communicate with their employees, but to engage with them as well,’ adds Gys Kappers, CEO and co-founder of Wyzetalk. ‘This is especially true for organisations such as Reederei Nord, where the safety of employees and transparency of communication is a top priority.’
Right now, the two companies are in the pilot phase after which the solution will be implemented gradually across the entire organisation.
Picture: Reederei Nord’s 23,800 DWT container ship Nordtiger (by Maasmond Maritime/Piet Sinke).