Through an online tool, named the Solution Advisor, Royal IHC's dredging customers can now select and order IHC dredging equipment online.
The tool automatically finds the correct range of IHC products and services matching the client's vessel. By providing a set of basic parameters, the tool provides advice on the exact specifications of the solution needed.
Changes in Demand
Within the offshore oil and gas, offshore wind and dredging sectors, IHC has observed several changes in global market demand. From established and mature dredging and offshore contractors to emerging local companies, there is an increasing demand for more value-added services from the maritime value chain. That is why IHC is investing in the development of several integrated digital products, such as the Solution Advisor, aimed at improving customer experience.
Beta-testing
IHC is currently beta-testing the Solution Advisor with two types of product groups. The goal is to roll out the software for all types of IHC products and services which is to help solve customers’ issues on time, on specification and within budget.
The Solution Advisor can be found in the dredging product catalogue on the IHC website.
Picture: Cutter Suction Dredger Rubens built by Royal IHC for DEME (picture by Xeon).
